lost property

Lost Property

We are here to help

We've all probably left some sort of item in the back of a taxi before, whether at the end of a night out or when in a hurry to catch a flight. Luckily, eCars Cars have developed a quick and convenient way to find out whether your lost possessions were found by one of our drivers or handed in to our office. Simply fill in the information below, giving as much descriptive detail as you can, and our team will get back to you within 48 hours. The way in which we process all lost property is in accordance with Section 2 of the Theft Act, 1968. See below for more information. The following policy and procedures have been designed to ensure the secure handling, storage and processing of lost & found property in accordance with Section 2 of the Theft Act, 1968. The policy aims to ensure that lost property is held safely and reunited with the owner wherever possible and when not possible that the property is disposed of in a fair manner. Property is defined in terms of its classification and value and treated appropriately, as detailed in the guidelines and definitions below.

Our policy for lost property is as follows: Any valuable lost property will be recorded in the property found register and kept in secure space for a maximum of 1 month after which time handed over to a charity or sold with any proceeds going as a donation, lesser valued items such as umbrella's, will be placed in the general waste. In the case of cash, unclaimed monies may be donated to charity. This policy relates to all property, internal or external. Claimant(s) must present valid identification, sign for all items claimed and record their full name and address. Under no circumstances will found property be released without verification of identity and a signature. Claimant(s) wishing to pick up lost property that has been dropped to the eCars office, can only do so during office hours, Monday to Friday 9am to 5pm by prior appointment. Claimant(s) wishing for lost property item(s) to be returned to them directly, will be charged a fee (fare) based on the drivers current location to the Claimant(s) required drop off point.
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Date item was lost:
Pick Up Point:
Drop Off Point:
Pick Up Time:
Lost Item:
Primary Colour:
Secondary Colour:
Further Details:
First Name: